UPS on orders under 150 lbs
Anything over that weight we need to use truck freight.
We determine shipping by the weight of your order and the distance it is shipping.
These charges should be calculated automatically online and clearly shown before order is complete.
Most orders can ship out of New Jersey. However, we have various warehouses throughout the United States we ship from also.
Yes, we ship all over the world. Please inquire by phone or email for freight charge prior to ordering.
Or you can place the order online and we will email back the freight charge. We will not proceed on International Orders until you approve shipping charges.
Anything we have in stock in New Jersey can be arranged for your pick up . Please inquire prior to visiting to make a pick up order.
We do not charge sales tax on orders shipping outside of New Jersey.
Orders shipped within The State of New Jersey are charged state sales tax.
If you are located within The State of New Jersey and are tax exempt, please contact us prior to ordering
Yes we have people at Penn Tool Co. who speak Spanish.
Se habla Español
For qualified companies we accept Purchase Orders and you can pay for your order in 30 days.
Simply contact us with your credit references and we can usually open your account very quickly.
We accept Visa, MC, AMEX, Discover, PayPal, and Bank Wire Transfers.
Absolutely. If you see one of our manufacturers and we do not list all their product line, we are happy to quote you any part# at the lowest possible price!
Satisfaction Guaranteed - If for any reason our products do not meet your expectations, return them. Complete refund or credit will be issued for unused and unmarked items returned within 10 days of receipt. Defective items will be either replaced or repaired.
Price Protection - Penn Tool Co will NOT BE UNDERSOLD. You will not see our advertised products at a lower price or we will refund or credit the difference. All claims must be made within 30 days of purchase. Proof of claim is required.
At Penn Tool Co we work hard to make sure that each time you purchase a tool, you are completely satisfied.To us, complete customer satisfaction means:
*Today’s most Technologically Advanced Tools necessary to meet demanding production and quality control requirements.
*Competitively priced. Penn Tool Co prides itself on keeping our price low without sacrificing quality.
*Prompt courteous service. Our customer service representatives are fully trained. Product knowledge and commitment to customer service guarantees that your order is processed the same day you place it.
Even with customer service and price protection at the top of our complete customer satisfaction list, we know you want more. Our extensive inventory is yet another way to keep you satisfied. Our large selection of inventory lets us fill your order immediately and at a completion rate that is extremely high in our industry.
Look through our website. If you don’t see a tool that you require contact us and Penn Tool Co will be glad to find it for you with our signature low price guarantee.