Most shipping is calculated automatically before you finish paying for your order. In the case of items that are over 150 lbs and must go by truck, shipping is also calculated automatically. However we may need to contact you about additional charges such as residential delivery and Liftgate Truck Charge. We can also ship truck shipments to your local Truck Terminal for you to pick up. For inquires email firstname.lastname@example.org.
Yes. Penn Tool Co is happy to ship outside the U.S. You can contact us prior to ordering or simply place the order online and we will get back to you. We have found that small light packages(under 5 pounds) can be shipped very economically through USPS or DHL. For questions contact email@example.com.
The customer has to pay the duties and taxes to the delivery company upon receiving the order. These fees are not included in the shipping charge billed by Penn Tool Co. These fees are individually determined by your government. If you would like more information please email firstname.lastname@example.org.
Satisfaction Guaranteed - If for any reason our products do not meet your expectations, return them. Complete refund or credit will be issued for unused and unmarked items returned within 10 days of receipt. Defective items will be either replaced or repaired.
Price Protection - Penn Tool Co will NOT BE UNDERSOLD. You will not see our advertised products at a lower price or we will refund or credit the difference. All claims must be made within 30 days of purchase. Proof of claim is required.
At Penn Tool Co we work hard to make sure that each time you purchase a tool, you are completely satisfied.To us, complete customer satisfaction means:
*Today’s most Technologically Advanced Tools necessary to meet demanding production and quality control requirements.
*Competitively priced. Penn Tool Co prides itself on keeping our price low without sacrificing quality.
*Prompt courteous service. Our customer service representatives are fully trained. Product knowledge and commitment to customer service guarantees that your order is processed the same day you place it.
Even with customer service and price protection at the top of our complete customer satisfaction list, we know you want more. Our extensive inventory is yet another way to keep you satisfied. Our large selection of inventory lets us fill your order immediately and at a completion rate that is extremely high in our industry.
Look through our website. If you don’t see a tool that you require contact us and Penn Tool Co will be glad to find it for you with our signature low price guarantee.