CONDITIONAL SALE. Title to the property covered by this invoice shall remain and be the property of Seller until fully paid for by the Buyer. In case of default, Seller reserves the right to retake possession with or without notice and with or without force. Buyer is responsible for depreciation due to use, and for loss or damage to or by the property while the same is in Buyer’s possession. We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
ARBITRATION. Any controversy or claim arising out of or relating to this contract shall be settled by arbitration in New Jersey in accordance with the rules of the American Arbitration Association and judgment upon the award rendered by the arbitrator(s) may be entered in any court justification thereof.
ATTORNEY’S FEES. In the event any legal action is required to enforce any portion of this contract the prevailing party shall be entitled to receive his court cost and reasonable attorney’s fees in such action.
REASONABLE DELAY. Seller shall be excused for delays in performance caused by acts of God, acts of War, strikes or labor disputes, shortages of material or transportation, government rules or regulations, or other matters beyond the Seller’s reasonable control.
RETURNS. Goods returned without Seller’s permission in writing may be refused for credit or exchange. Upon inspection of returned item a restocking fee may be applied.
All claims must be made within five days after receipt of goods.
Satisfaction Guaranteed - If for any reason our products do not meet your expectations, return them. Complete refund or credit will be issued for unused and unmarked items returned within 10 days of receipt. Defective items will be either replaced or repaired.
Price Protection - Penn Tool Co will NOT BE UNDERSOLD. You will not see our advertised products at a lower price or we will refund or credit the difference. All claims must be made within 30 days of purchase. Proof of claim is required.
At Penn Tool Co we work hard to make sure that each time you purchase a tool, you are completely satisfied.To us, complete customer satisfaction means:
*Today’s most Technologically Advanced Tools necessary to meet demanding production and quality control requirements.
*Competitively priced. Penn Tool Co prides itself on keeping our price low without sacrificing quality.
*Prompt courteous service. Our customer service representatives are fully trained. Product knowledge and commitment to customer service guarantees that your order is processed the same day you place it.
Even with customer service and price protection at the top of our complete customer satisfaction list, we know you want more. Our extensive inventory is yet another way to keep you satisfied. Our large selection of inventory lets us fill your order immediately and at a completion rate that is extremely high in our industry.
Look through our website. If you don’t see a tool that you require contact us and Penn Tool Co will be glad to find it for you with our signature low price guarantee.