How do I calculate shipping?
Most shipping is calculated automatically before you finish paying for your order. In the case of items that are over 150 lbs and must go by truck, shipping is also calculated automatically. However we may need to contact you about additional charges such as residential delivery and Liftgate Truck Charge. We can also ship truck shipments to your local Truck Terminal for you to pick up. For inquires email firstname.lastname@example.org.
Do you Ship Outside the United States?
Yes. Penn Tool Co is happy to ship outside the U.S. You can contact us prior to ordering or simply place the order online and we will get back to you. We have found that small light packages(under 5 pounds) can be shipped very economically through USPS or DHL. For questions contact email@example.com.
Who pays for duties and taxes on International Orders?
The customer has to pay the duties and taxes to the delivery company upon receiving the order. These fees are not included in the shipping charge billed by Penn Tool Co. These fees are individually determined by your government. If you would like more information please email firstname.lastname@example.org.